Privacy policy
Privacy Policy
Last updated: June 23, 2026
FraguLuxe operates https://fraguluxe.com. This Privacy Policy explains how we collect, use, and share information when you visit our website, place an order, contact us, or otherwise interact with our store.
Information We Collect
We may collect the following types of information:
Contact and order information, including your name, billing address, shipping address, email address, phone number, order details, and customer support messages.
Payment information, which is processed by Shopify and our payment providers. FraguLuxe does not store full payment card numbers.
Device and website information, including IP address, browser type, device information, pages viewed, referring pages, and cookies or similar technologies used to operate and improve the site.
Marketing information, including preferences, email or SMS consent, and interactions with our marketing messages when you choose to receive them.
How We Use Information
We use customer information to:
Process orders, payments, shipping, returns, and customer support requests.
Communicate with you about orders, account activity, policy updates, and support issues.
Improve our website, product selection, checkout experience, and fraud prevention.
Send marketing messages when you have opted in or where permitted by law.
Comply with legal, tax, accounting, chargeback, and security requirements.
How Information Is Shared
We share information with service providers that help operate our store, including Shopify, payment processors, shipping carriers, analytics providers, marketing platforms, fraud prevention providers, and professional advisors.
We may also share information when required to comply with law, protect our rights, prevent fraud, or complete a business transaction such as a merger or sale.
Cookies and Analytics
Our website uses cookies and similar technologies to operate the store, remember preferences, measure performance, improve the shopping experience, and support advertising or analytics.
Your Choices
You may unsubscribe from marketing emails using the link in our emails. You may also contact us to request access, correction, deletion, or other privacy-related assistance, subject to applicable law and identity verification.
Data Retention
We keep information for as long as needed to provide services, support orders and returns, comply with legal and tax obligations, resolve disputes, and prevent fraud.
Security
We use reasonable safeguards designed to protect customer information. No online service can guarantee absolute security.
Contact Us
For privacy questions or requests, contact FraguLuxe at Info@FraguLuxe.com, call 317-975-0778, or write to:
FraguLuxe
1017 W. Main St.
Lebanon, IN 46052
United States